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Terms That Govern Your 999ltd Account

These terms set out the rules for opening and using your 999ltd account, including how deposits via bKash, Nagad, and Rocket are handled and what conditions apply to your access.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessTerms updated without prior noticeOne account per person
999ltd Terms That Govern Your 999ltd Account
HOW WE ENFORCE RULES

How 999ltd Applies These Terms to Your Account

Every term here exists to keep your account secure and transactions clean. We apply these rules consistently — whether your deposit came through bKash at midnight or a Nagad transfer on a weekend. Here is what that looks like in practice across four key areas of your account.

Wallet Verification

Your registered bKash, Nagad, or Rocket number must match every deposit and withdrawal request. Mismatched wallet details trigger a manual review before any funds move.

Account Security

Login attempts are monitored. If unusual activity is detected on your account, we may require OTP re-verification via your registered mobile number before access is restored.

Transaction Records

Every bKash, Nagad, and Rocket transaction tied to your account is logged with a timestamp and reference. You can request a record of your transactions by contacting support.

Term Updates and Notice

When we update these terms, a notice appears on your account dashboard at next login. Continuing to use the account after that point counts as acceptance of the revised terms.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause is unclear or you believe a term has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through live chat, email, and our help centre — all accessible from your account dashboard. Provide your registered mobile number and the wallet type (bKash, Nagad, or Rocket) so we can locate your account and respond accurately.

Live Chat Start a chat from your account dashboard to raise a terms query. Have your registered mobile number ready so our team can pull your account details quickly.
Email Support Send your terms question to our support email. Include your wallet type — bKash, Nagad, or Rocket — and the specific clause or transaction you are querying.
Help Centre Our help centre carries a terms section with answers to common account-rule questions. Search by topic — deposits, withdrawals, eligibility — to find the relevant clause quickly.

Terms and Conditions — Your Questions Answered

These are the questions we hear most often about account rules, eligibility, wallet conditions, and how these terms are applied day to day. If your question is not here, live chat or email support will get you a direct answer.

Access and eligibility depend on your local law and the regions we currently serve. These terms set the platform rules, but they do not override any legal restriction that applies in your area.

Only one wallet number per method can be registered at a time. To change your registered bKash or Nagad number, contact support — a verification step is required before the update takes effect.

If a Rocket payment does not reflect within the expected window, raise a dispute through live chat or email. Provide the transaction reference and timestamp so our team can match it against our payment records.

Yes. Breaches such as multiple accounts, wallet mismatches, or providing false registration details can result in account suspension. We will contact you via your registered mobile or email before a final decision is made.

A notice appears on your account dashboard the next time you log in after a change. We recommend reading the updated section before continuing — continued use means you accept the new version.

The core account rules apply equally to all three local payment methods — bKash, Nagad, and Rocket. Specific processing steps may differ, but the wallet-matching and eligibility requirements are the same across all of them.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.